A gutter estimate is a visit to measure the job and see the house, so the quote is based on your roof rather than a guess. Here is how booking one with us works, what a thorough estimator looks at, what to have ready, and what to ask before they leave.
Booking the visit
You can book online or by phone.
- Online: fill in the estimate request form. When you enter your ZIP code, the form shows which of our local teams covers your address. Your request goes to that team, and you are then taken to their online booking page to choose a time.
- By phone: call your local team. Cincinnati (513) 653-7246, Northeast Georgia (678) 283-2595, Northwest Georgia (678) 990-7246, Central Georgia (478) 200-7246, South Bend (574) 348-8837. Our hours are Monday to Friday 8am to 8pm and Saturday and Sunday 9am to 5pm.
If the form says your ZIP code is outside our areas, we may not cover it yet.
What a thorough estimator looks at
A good gutter estimate is more than a tape measure along the eaves. Expect the estimator to look at:
- Every roof edge that needs a gutter, and its length.
- The gutters you have now, if any: sagging, leaking seams and corners, rust, and runs that hold water.
- The fascia and soffit behind the gutters. Soft or rotted wood cannot hold new hangers, so it has to be dealt with first.
- The roof: its pitch and how much of it drains to each run, which decides the gutter size and number of downspouts.
- Where water goes: where downspouts can sit and where they will discharge, away from the foundation, walkways and driveways.
- Trees over the roof, if you are asking about gutter guards. What falls on your roof decides which type of guard suits it.
- Height and access: second and third stories, steep slopes and tight spaces.
What to have ready
- Photos or notes from the last heavy rain: where water overflowed, dripped or pooled. Problems are easier to show than to describe on a dry day.
- What you want priced: repair or replacement, guards or not, any problem areas.
- The age of your current gutters, if you know it.
- Any homeowners association rules on gutter color, profile or guards. See HOA rules for gutters and guards.
- Your questions. Our list of questions to ask a gutter company is a good start.
Questions to ask before the estimator leaves
- How and when will I get the written quote?
- How long does the quoted price hold?
- What is included, and what is not: removal of the old gutters, fascia repair, guards, cleanup?
- Is there a deposit, and when is the rest due?
- Roughly when could the work start, and how long will it take?
- What does the warranty cover on materials and on labor?
- Does my city or county need a permit for this work, and who gets it?
- What are my cancellation rights? Please put them in writing.
On permits: whether gutter work needs one is set by your city or county building department, and it varies from place to place. On cancellation: the FTC's Cooling-Off Rule gives buyers three business days to cancel certain sales made at home, with exceptions (FTC: the Cooling-Off Rule), and some states add their own rules, so ask for your rights in writing rather than assuming either way.
After the estimate
Read the quote line by line before you decide, and if you have more than one, compare them on the same items. Our guide to reading and comparing gutter quotes shows what a complete quote lists. If what the estimator found is not really a gutter problem, such as a roof leak or a wet basement, when new gutters won't fix the problem explains who to call instead.
Written by
Top Rated Gutters
Five local teams · Georgia, Ohio, Indiana & Michigan
Gutter installation, replacement, repair, guards and cleaning from local teams in Cincinnati, Northeast, Northwest and Central Georgia, and South Bend.
